color was different, delivery was super slow to the point I couldn’t exchange the wrong color for the right color.
Tanggapan dari pemasok:
We apologize for bringing you an unpleasant shopping experience.The color in the picture and the actual product does vary, our ivory color may be slightly whiter. It was an oversight on our part not to confirm the color with you before shipping. However, we did not intentionally delay the shipment, but made sure that the goods were delivered within the specified time.Your feedback is highly valuable to us, and we will use it as a learning experience to improve our processes. As a gesture of goodwill, we promise to provide you with a discount on your next purchase. Feel free to contact us at any time!
27 Mar 2024